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Counselling is considered as a purposeful conversation to facilitate decision making. Counselling in eye care has evolved to be there for the following objectives:
One aspect of patient counselling is also to help patients who have apprehensions on aspects of treatment, surgery, adapting to hospitalization, resource mobilization. Patient Counselling helps such people in understanding about the treatment, length of stay, cost, prognosis, and plan for their rehabilitation.
Abstract: This article focuses on some basic counselling skills required for Medical Practitioners. Abstract: This article discusses the Basic Counselling skills required for counsellors. Abstract: This article focuses on values of a successful coaching and it also has a set of questions to test yourself on effectiveness of coaching you provide. Abstract: This article focuses on study which was conducted in Aravind Eye Hospital, Madurai to know the experiences about counselling services in the hospital through a postal questionnaire survey. | ||||||
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There are different methods of counselling a patient(s). It could be broadly classified as individual counselling, family counselling or group counselling. In the individual counselling scenario the counsellor sits face to face with the patient or the key decision maker and either explains about the disease or the treatment process to facilitate decision making. In the family counselling the details are also explained to key family members as they have a stake in the decision making or ensuring compliance to the treatment plan. In group counselling, the counselling is provided to a group of patients at the same time who have the same condition.
Abstract: This article discusses some of the important aspects of group like optimum group size, group formation, characteristics, and advantages of group Counselling in hospital etc. | ||||||
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The effectiveness of counselling greatly lies on the skills of counsellors, utmost care should be taken while recruiting counsellors. We have provided you with Job descriptions, Patient counsellor training manual and recruitment guidelines in order to select right counsellors and train them in effective way.
Abstract: This article focuses on Counselling Ethics and covers some aspects on Self- Awareness, objectivity, rights and values. Abstract: This article focuses on Body language required for counsellors also it highlights what body language should not be adopted by counsellors. Abstract: This is a model job description for the Counsellors in an Eye Hospital. It clearly focuses the duties of the Counsellors, and how to manage the duties in an organized way Abstract: This article provides you with Job description, roles and responsibilities, qualifications and characteristics required for recruiting Patient counsellor. |
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A patient has a stimuli which creates hundreds of questions while the patient undergoes screening and further medication. A doctor or a nursing staff cannot spend more time with the patient to clear the doubts and educate them. Patient wants the doctor to attend the problems, clarify the doubts and fulfill the needs. Though it helps to increase the patient satisfaction and it is our responsibility to communicate the details of medication, we have to think the time utilisation of medical personnel.
The Concept of introducing Patient counselling is to increase the level of patient satisfaction and educate them and towards the optimum utilisation of the manpower. ![]()
Abstract: This article details counselling department activities at Aravind Eye Hospital. It covers the counsellors selection process, training, specific functions in different departments, coordination, and performance assessment. Abstract: This article focuses on selecting, training and working skill of counsellors with some common questions asked by patients which a counsellor needs to answer. Abstract: The power of word of mouth has always seen to be a powerful source to get more patients. It is this strategy which is detailed in this article which looks at how patients can be used to motivate others in the community to come to the hospital. Abstract: This article focuses on importance of counselling and shares the experience of counselling at Netra Niramoy Niketan, Vivekananda Mission Ashram, Chaitanyapur. Abstract: This article focuses on how a counsellor should deal with donor families and various aspects involved for getting consent for donating eyes. |
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Counselling process in eye care is mainly divided into three types pre operative, post operative, discharge counselling. An elaboration of these steps is given in the articles below.
Abstract: This article highlights some general guidelines to be followed by patient counsellors. Abstract: The main counselling process has been divided by the author into 3 stages –beginning, action and ending. In this article the author highlights the critical objectives and tasks of each phase. | ||||||
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Training patient counsellors will improve their skills in order to increase the number of patients who accept and follow the the advise of their service provider.
Abstract: This is an outline for a quick orientation of an eye care counselor. This document provides the details of the 10 day training program. Abstract: This is an outline for a quick orientation of an eye donation counsellor. This document provides the details of the 6 day training program. Course details: ![]() |
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During counselling there are different aids that a counselor can use to communicate the message more effectively. This includes model of an eye to help explain the aetiology of the disease, sample intraocular lens, videos of surgery, etc..
![]() Counselling Aids for the patients:
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There are many important aspects of setting up a counseling room so that it is done more effectively. This is described mainly through providing photographs to get a sense of the different counselling set up.
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Abstract: This article focuses on how to set up a counselling department in an eye hospital. |
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Abstract: In this article the check list of counselling activities to be done for patients who has accepted to undergo cataract surgery. |
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In eye care, with the large burden of avoidable blindness providing the right information becomes all the more crucial. But due to the complicated terms used in medical field many lay man finds it difficult to understand so we need vivid analogies to describe the medical terms which will be easier for them to understand.
Abstract: Medical information is full of technical words and jargons that often tend to distance patients from providers. This article provides analogies which can be used with a patient who has been adviced for cataract surgery. |
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It is important for providers to understand that despite there being clinical knowhow and infrastructure and human resource availability by the service provider still the people who require eye care are not availing of services. These are attributed to various barriers. These barriers have to be understood in order for the service provider like an eye hospital to reach the patients.
Abstract: This article focuses on a survey report which was made to investigate service uptake in a rural Indian population served by outreach eye camps and to identity barriers to uptake. Abstract: This article focuses on a survey report which was made to investigate service uptake in a rural Indian population served by outreach eye camps and to identity barriers to uptake. Abstract: A follow-up study of cataract patients advised to have surgery was conducted in five villages near Madurai, South India. |
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Abstract: This case study covers the story of Jeyaraj experience of gaining back his sight. Abstract: This case study describes how a patient was motivated by the counsellor. |
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We are glad to collaborate with All India Ophthalmological Society (AIOS) which is the largest Associations of Eye Surgeons in India with around 10,000 Active Members.
The AIOS was established in the year 1930. It is a registered Society under the Society's Registration Act of 1860. The objects of the society are cultivation and promotion of the study and practice of ophthalmic sciences, research and man-power development with a view to render service to the community and to promote social contacts among ophthalmologists of the country. They organise Annual Conferences in different parts of the country. In these conferences a number of scientific programmes, Symposia, Seminars, Workshops, Refresher courses, Live Survery etc. are conducted for the promotion and mutual exchange of knowledge in the field of Ophthalmic science. Weblink: http://www.aios.org |
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